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Frequently Asked Questions

General

  1. What is PharmSaver? PharmSaver is a custom pharmaceutical e-commerce platform that was created to save U.S. pharmacies time and money. Our system is easy-to-use, powerful, feature rich, and simply the best pharmaceutical ordering service available. We offer a one-stop shop that connects your pharmacy to a dynamic marketplace with over a dozen top-quality pharmaceutical wholesalers.
  2. Is it really free for pharmacies? Yes! It is free for your pharmacy to sign up and take advantage of all of PharmSaver's valuable features. Wholesalers will bill you directly for your purchases. 
  3. How does PharmSaver get paid? PharmSaver is paid a small amount by individual wholesalers after your order has been delivered and accepted. By participating on a platform that offers genuine competition, our wholesalers are proud to help pharmacies save money, and for them, gain valuable new customers.
  4. How do I sign up? You can sign up in minutes by going to our website and click on “New Pharmacy” link at the top of the page or click here!

Pharmacies

  1. Is it really easy to use? Yes! We strive to make PharmSaver easy to use so, you don't have to spend a lot of time training or on the order page and can spend more time with your customers. We welcome your feedback! This helps us make the platform better.
  2. How much can I expect to save? This is variable but it is possible to achieve 50% to 90% savings on select drugs. Most pharmacies save hundreds, if not thousands of dollars, over the course of a month. Within the system, savings are based on how each individual pharmacy sets up their parameters. We allow you to enter your existing discounts, as well as your desired savings level. You can control how much you spend each month, as well as which wholesalers you purchase from.
  3. What are your shipping cutoffs? Each wholesaler manages their shipping cutoff times. This information can be found within each wholesaler’s section when you are viewing the cart.
  4. Who pays for shipping? In most cases, wholesalers offer FREE SHIPPING based on their minimum order amounts. Several wholesalers let pharmacies pay for shipping on below minimum orders.
  5. How will I know the status of my prescription drugs after I order them? You will receive a confirmation e-mail that provides you with the shipping date and status (full, partial, declined). You can review the order history page and see the shipper's tracking number. 
  6. Can I track my shipment? Yes. We'll provide a courier tracking number when we send your confirmation. 
  7. How do I change my shipping address? You will need to contact customer service to provide your new location. You must also provide copy of a pharmacy licenses reflecting the new address.
  8. Can you ship to my P.O. Box or my home? No. PharmSaver will only deliver to your registered pharmacy address.
  9. Does buying on PharmSaver affect my wholesaler rebates? There is a chance it may. Keep in mind; however, the prices on PharmSaver may actually be less than your current rebate prices. PharmSaver provides you an identical opportunity as buying from a secondary wholesaler.
  10. If I should have an issue with an order, who do I contact? We are always available to help. Please feel free to call us or email. Our information is on the Contact Us page.
  11. Do you have Transactional Statements? Yes! Wholesalers submit the transactional statements directly to our website and these are available for viewing.
  12. Do you have buying controls? Yes! Each pharmacy has access to set up its individual parameters that will allow them to filter out offers that are not relevant to their buying. These parameters can be changed at any time to allow for other offers when required. This also pinpoints and filters out the pricing and wholesaler that best matches the parameter settings while finding the best possible price for each item ordered.
  13. Do you accept chains? Yes! If you operate a chain of pharmacies, PharmSaver makes it easy for you to centralize the management of your locations. From one interface, you can set spending limits, require purchase orders, approve orders, and more.
  14. Can I call you to find out more? Yes! You can contact our corporate office at 516-374-0920, Monday through Friday from 9:00 am to 6:00 pm Eastern Standard time. You can also email us at info@pharmsaver.net. Feel free to check us out at pharmsaver.net to find out more and get started saving money today! Sign up here.

Wholesalers

  1. Which wholesalers do you carry? We work directly with Blupax, Healthsource Distributors, IntegralRx, Parmed and other major wholesalers.
  2. Are your wholesalers NABP DDA (formerly VAWD) accredited? Yes! All of the wholesalers are accredited or currently hold a waiver. We have all documentation available to pharmacies on our website.
  3. Do you accept new wholesalers? Yes. Our process for accepting new wholesalers is based on a very stringent policy including being NABP DDA accredited. If you'd like more information, please call us at 516-374-0920. 
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