Frequently Asked Questions

General

1. What is PharmSaver? Pharmsaver saves U.S. Pharmacies time and money. Our systems are easy to use, powerful, feature rich, and simply the best pharmaceutical ordering service available. We offer a one-stop shop that connects your pharmacy to a dynamic marketplace with 14 pharmaceutical wholesalers.
2. Is it really free for pharmacies? Yes! It is free for the pharmacy to sign up and take advantage of all of the valuable features. There is no charge to the pharmacy at all and the wholesalers will bill you directly.
3. How does PharmSaver get paid? Pharmsaver is paid by individual wholesalers after your order has been delivered and accepted. By participating on a platform that offers genuine competition, our wholesalers are proud to help pharmacies save money, and for them, gain valuable new customers.  
4. How do I sign up? You can sign up in minutes by going to our website and click on “New Pharmacy” link at the top of the page or click here!

Pharmacies

1. Is it really easy to use? Yes! We welcome feedback from our users and we make improvements to PharmSaver weekly to make your experience a smooth and efficient one.  
2. How much can I expect to save? Savings is based on how each individual pharmacy sets up their parameters. We allow you to enter in your existing discounts as well as your desired additional savings. You can control how much you spend each month as well as which wholesalers you purchase from.  
3. What are your shipping cutoffs? Each wholesaler manages their shipping cutoff times. This information can be found within each wholesaler’s section when you are viewing the cart.
4. Who pays for shipping? In most cases wholesalers offer free shipping based on their minimum order amounts. A couple of the wholesalers let pharmacies pay for shipping on below minimum orders.
5. How will I know the status of my prescription drugs after I order them? You will receive a confirmation e-mail that provides you the courier name and tracking number.
6. Can I track my shipment? Yes. We'll provide a courier tracking number when we send your confirmation.  
7. How do I change my shipping address? You will need to contact customer service to provide your new location. You must also provide copy of a pharmacy licenses reflecting the new address.
8. Can you ship to my P.O. Box or my home? No. PharmSaver will only deliver to your registered pharmacy address.
9. Does buying on PharmSaver affect my wholesaler rebates? There is a chance it may. Keep in mind however; the prices on PharmSaver may actually be less than your current rebate prices. PharmSaver provides you an identical opportunity as buying from a secondary wholesaler.
10. If I should have an issue with an order, who do I contact? We are always available to help. Please feel free to call us or email. Our information is on the Contact Us page.
11. Do you have Transactional Statements? Yes! Our wholesalers will submit the transactional statements directly to our website and will be available for you to view.
12. Do you have buying controls? Yes! Each pharmacy has access to set up its individual parameters that will allow them to filter out offers that are not relevant to their buying. These parameters can be changed at any time to allow for other offers when required. This also pinpoints and filters out the pricing and wholesaler that best matches the parameter settings while finding the best possible price for each item ordered.
13. Do you accept chains? Yes! If you operate a chain of pharmacies, PharmSaver.net makes it easy for you to centralize the management of your locations. From one interface, you can set spending limits, require purchase orders, approve orders, and more.
14. Can I call you to find out more? Yes! You can contact our corporate office at 516-374-0920, Monday through Friday from 9:00 am to 6:00 pm Eastern Standard time. You can also email us at info@pharmsaver.net. Feel free to check us out at pharmsaver.net to find out more and get started saving money today! Sign up here.

Wholesalers

1. Which wholesalers do you carry? We work directly with Attain, Bellco, Blupax, Healthsource and 10 other major wholesalers.
2. Are your wholesalers VAWD compliant? Yes! All of the wholesalers are VAWD compliant or currently hold a waiver. We have all documentation available to pharmacies on our website.
3. Do you accept new wholesalers? Our process for accepting new wholesalers is based on a very stringent policy and we require all of our wholesalers to be VAWD certified.